As the old saying goes, final success is mainly dependent on some details because from some details, you can find whether the people have enough responsibility or not. This is the same principle for kids toys sale. In fact, the toys kids sale is not only the simple trade process, but also the express process of sense of responsibility and value, therefore during toys sale process, salesman have to pay more attention on these details and believe it or not, if you get success on these details, the success rate of selling toys would be greatly improved.
Here are some details you should pay attention.
Firstly, please say our to instead my. Any any time, according to the scientific research, if you say our, it is more friendly than saying my as the first person. For example, as one toys salesman, if you say our, it would give consumers the psychological suggestion that both toys salesman and consumers stand at the same line, and you think question from the customers’ standpoints. On the other hands, if you say my as the first person, the friendly feeling can not be expressed completely.
Secondly, respect customers, for example, during the selling process and talking with customers, please not to answer the phone at this time. According to social poise and grace, when talking with other people, it is not polite if you answer the phone, even if you get the permit from customers. By this way, customers would think that they don’t get enough respect.
Thirdly, please not to forget customers’ requirements at any time. When customers walk into toys store for visiting, salesman are likely to ask what the requirements from customers. When customers said their requirements, please remember these requirements and choose right toys according to customers’ requirements. If the selected toys are suitable for customers’ needs, they would feel the respect from such trade, the next step, customers are likely to buy their favorite toys.
Fourthly, keep the gentle talking words and talking style. When taking with customers, you should keep the taking style all the time even if you have nimble thoughts, please not to always talk and talk because such quick rhythm talking way will result in dislike from customers. In daily life, you would notice that salesman who taking with gentle words and rhythm would have better sales volume because with slow talking rhythm, customers are likely to hear what you said.